Policies

Return Policy (effective 7-1-2017)

Returns and exchanges can be made within 15 days from purchase date for jewelry & watches.

  • Jewelry & watches must be in original condition with all original certificates, boxes and accessories.
  • No Returns on special orders, customized, sized jewelry or watches, estate jewelry, class rings or engraved items.
  • Cash refunds are issued to original purchaser with original sales receipt.
  • Credit or debit cards issued to original purchaser on the account used to purchase.

After 15 days up to 30 days

  • Store credit issued on all approved returns
  • Gift returns with receipt can only be exchanged or given store credit to be used within 1 year from purchase date.
  • All approved returns are minus any current promotional discount.

No returns after 30 days

Layaway

  • 20% purchased price is required down and a $20 layaway fee, if cash is used the fee is refunded and added to your last payment. Layaways must be paid within 90 days after that time the item will be returned to stock.
  • If total payment is not made within the allotted time any amount paid for layaways will not be refunded but given as store credit to be used within 1 year of initial layaway date.